- Industries
- Finance
Nearshore software development for finance—secure, scalable, and compliant solutions for banking, payments, and APIs.
- Retail
Retail software development services—e-commerce, POS, logistics, and AI-driven personalization from nearshore engineering teams.
- Manufacturing
Nearshore manufacturing software development—ERP systems, IoT platforms, and automation tools to optimize industrial operations.
- Finance
- What we do
- Services
- Technologies
- Collaboration models
- Collaboration models
Explore collaboration models customized to your specific needs: Complete nearshoring teams, Local heroes from partners with the nearshoring team, or Mixed tech teams with partners.
- Way of work
Through close collaboration with your business, we create customized solutions aligned with your specific requirements, resulting in sustainable outcomes.
- Collaboration models
- About Us
- Who we are
We are a full-service nearshoring provider for digital software products, uniquely positioned as a high-quality partner with native-speaking local experts, perfectly aligned with your business needs.
- Meet our team
ProductDock’s experienced team proficient in modern technologies and tools, boasts 15 years of successful projects, collaborating with prominent companies.
- Our locations
We are ProductDock, a full-service nearshoring provider for digital software products, headquartered in Berlin, with engineering hubs in Lisbon, Novi Sad, Banja Luka, and Doboj.
- Why nearshoring
Elevate your business efficiently with our premium full-service software development services that blend nearshore and local expertise to support you throughout your digital product journey.
- Who we are
- Our work
- Career
- Life at ProductDock
We’re all about fostering teamwork, creativity, and empowerment within our team of over 120 incredibly talented experts in modern technologies.
- Open positions
Do you enjoy working on exciting projects and feel rewarded when those efforts are successful? If so, we’d like you to join our team.
- Candidate info guide
How we choose our crew members? We think of you as a member of our crew. We are happy to share our process with you!
- Life at ProductDock
- Newsroom
- News
Stay engaged with our most recent updates and releases, ensuring you are always up-to-date with the latest developments in the dynamic world of ProductDock.
- Events
Expand your expertise through networking with like-minded individuals and engaging in knowledge-sharing sessions at our upcoming events.
- News
- Blog
- Get in touch
AI – Artificial
intelligence.
Unlock intelligent, data-driven growth.
We help businesses design and implement AI solutions that enhance customer experiences, improve decisions, and streamline operations—from automation and data preparation to predictive analytics, personalization, and AI-driven support that deliver measurable business value.
Whether starting with an AI readiness assessment or deploying enterprise-wide AI capabilities, we provide the technical structure, domain expertise, and scalability needed to achieve impactful, future-ready AI outcomes.
Why AI?
Turn data into smarter decisions. Empower your business with intelligent, data-driven systems that enhance customer experiences, streamline operations, and unlock scalable growth—without increasing manual workload.
01
Enhance customer experiences with personalization and faster response times.
02
Improve decision-making through predictive analytics and real-time insights.
03
Streamline operations by automating manual, repetitive tasks.
04
Scale efficiently with AI solutions tailored to your business needs.
05
Ensure impact by aligning AI with strategic goals.
AI development
services.
AI enablement, delivered your way. AI success, whether in customer experience automation or predictive modeling, relies on strategies aligned with your data maturity, business goals, and compliance needs. Our modular AI services address distinct challenges and can be deployed individually or combined—ensuring the right fit for your priorities and measurable business impact.
Customer experience
& support
- Chatbots and virtual assistants for 24/7 support
- Automated ticket classification and routing
- Sentiment and intent analysis to improve service quality
Content &
media creation
- Text, image, and video generation
- Automated summarisation and translation tools
Finance & risk
- Fraud detection and prevention systems
- Credit risk assessment and scoring models
- Predictive cash flow and financial forecasting
Sales & marketing
- Lead scoring and qualification models
- Dynamic pricing and offer optimisation
- Customer churn prediction and prevention strategies
Why choose us?
We combine AI and data expertise with experience delivering complex projects across industries—helping organizations turn data into measurable business growth with confidence.
01
Modular, outcome-
driven approach
02
Incremental delivery,
measurable ROI
03
Cross-functional
expertise
04
Nearshoring excellence
05
Cost-effective delivery
06
Real-time communication
AI tech stack &
tools we use.
We integrate AI enablement across every layer—data preparation, model development, and deployment—maintaining the same discipline we apply to performance, security, and scalability.. Our tooling spans data engineering, machine learning, automation, and monitoring, ensuring intelligent, future-ready systems by design.
Data preparation &
management
- Data cleaning and enrichment tools: Ensure high-quality, reliable datasets
- Data integration platforms: Connect diverse data sources seamlessly
- Cloud-based data warehouses: Scalable storage and processing for analytics and AI
Machine learning & AI
development
- ML frameworks: TensorFlow, PyTorch, Scikit-learn
- Automated machine learning: Accelerate model building and optimization
- NLP & text analytics: Process and understand unstructured data at scale
Conversational AI &
Customer experience
- Chatbot platforms: Intelligent, context-aware customer interactions
- Voice AI: Natural language voice assistants
- Sentiment analysis APIs: Customer feedback insights
Predictive analytics &
Business intelligence
- Predictive modelling tools: Forecast trends and outcomes
- BI platforms with AI integration: Power decision-making with advanced analytics
Content & media
generation
- Text and media generation: AI-driven creative outputs
- Automated summarisation and translation: Accelerate content workflows
Deployment &
monitoring
- Model deployment platforms: Scalable, secure AI rollouts
- MLOps tools: Versioning, monitoring, and retraining for continuous improvement
Meet the AI
experts.
Our AI team blends data science, engineering, and domain expertise to design, build, and deploy intelligent solutions—turning complex data into measurable business impact.
AI leads / AI project managers.
Oversee AI strategy, project planning, and execution—ensuring initiatives align with business goals, compliance requirements, and measurable outcomes.
AI architects.
Design scalable AI architectures, select tools and frameworks, and integrate models into production systems for maximum performance and maintainability.
Data engineers.
Builds and maintains AI-ready data pipelines. Ensures your data is clean, structured, and accessible for AI workloads.
Machine learning engineers.
Operationalize models by building pipelines, optimizing algorithms, and ensuring scalable deployment across environments.
Data scientists.
Develop and train predictive models, run experiments, and apply statistical analysis to extract actionable insights from complex datasets.
GenAI engineers.
Develops copilots, chatbots, and AI agents using large language models. Customizes and fine-tunes GenAI for your use cases.
MLOps engineers.
Implement CI/CD for ML, manage model lifecycle, monitor performance, and enable continuous improvement through automated retraining.
Our partner network.
Strategic partnerships strengthen our capabilities across agile software development, UX/UI, cloud, and DevOps.
Our work.
Explore our case studies, success stories, and project insights to see
how we’ve helped clients achieve their digital transformation goals.
What our
customers say.
Trusted for our project management, technical expertise, seamless collaboration, and long-term partnerships.
Blog.
FAQs.
No. We often begin with smaller, high-impact use cases or pilot projects to validate results before scaling AI across your organisation.
We conduct an AI Readiness Assessment to evaluate your data quality, infrastructure, processes, and organisational maturity. This ensures AI initiatives are feasible and deliver measurable value.
Absolutely. We design AI solutions that integrate with your current platforms, APIs, and workflows, avoiding unnecessary system replacements.
We follow strict data governance practices and align AI solutions with GDPR, ISO, and other relevant regulatory standards to ensure compliance and security.
We offer data preparation, cleaning, and enrichment services to ensure your datasets are accurate, consistent, and ready for AI processing.
Yes. We offer post-deployment monitoring, optimisation, and retraining to keep AI models relevant and effective as business needs evolve.
Timelines vary by scope and complexity. Pilot projects often take 6–12 weeks, while enterprise-wide AI programs may run over multiple months.
We track KPIs such as cost savings, efficiency gains, conversion rate improvements, customer satisfaction scores, and ROI — all agreed upon before project kickoff.
Yes. We provide knowledge transfer, documentation, and hands-on training to equip your team with the skills to maintain and evolve AI systems.
Explore all
services.
Transform your systems and unlock new opportunities. From modernizing legacy platforms to launching innovative products, our services help reduce risk, accelerate delivery, and create measurable business impact.